Nuix Investigate Redesign
By redesigning the Nuix Investigate platform, we achieved a remarkable 213% increase in adoption.
This success was driven by a comprehensive focus on industry needs and user experience, ensuring the platform met the evolving demands of our users.
Initial Assessment
To begin the redesign process, I conducted a thorough UX assessment of the current interface. I identified several issues:
Cluttered Layout: The interface was crowded with numerous small panels stacked on top of each other, creating a confusing and inefficient workspace.
Excessive Scrolling: Many panels featured small scroll bars, making navigation cumbersome and negatively impacting the user experience.
User-Centered Redesign
Understanding that effective redesign starts with the users, I took the following steps:
1. User Research:
Engaged with subject-matter experts to determine the most frequently used areas of the platform.
Gathered insights on user pain points and preferences to inform the redesign process.
2. Wireframes and Prototypes:
Created initial wireframes that addressed the identified issues and aligned with user needs.
Presented these wireframes to product managers and subject matter experts for feedback.
Iterated on the designs based on their input to refine the concepts further.
3. Design System Creation:
Developed a comprehensive design system to ensure consistency and efficiency throughout the redesign.
This design system included standardized components, color schemes, typography, and interaction patterns.
Collaboration and Implementation
To ensure a smooth implementation of the redesign, I worked closely with various teams:
Engineering Teams:
Presented the finalized designs to the engineering teams.
Collaborated with them to ensure the feasibility of the designs and addressed any technical constraints.
Product Managers and Scrum Masters:
Worked with PMs and scrum masters to create detailed tickets and establish phases for the redesign process.
Ensured that the project timeline was realistic and achievable, facilitating effective execution and timely delivery.
Outcomes
The redesigned Nuix Investigate platform resulted in a 213% increase in adoption, demonstrating the impact of user-centered design and cross-functional collaboration. By focusing on user needs, simplifying the interface, and ensuring consistency through a design system, we created a platform that is both intuitive and efficient, meeting the evolving demands of our users.